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Post-Sale Services
Customer Training
Service Hotline
In order to solve problems and difficulties in NSFOCUS products and services, we have established a client service hotline to the whole nation for providing remote security technical support, common network security problem consultation and information services.

To get the customer support service, dial up the service line and follow the steps as the voice guide.
 
Contact us:
Service Hotline Service Time
400-818-6868   9:00-17:30, Monday to Friday
+86 133 2116 7330   24/7 customer service

Complaints Hotline Service Time

86-10-68438880-8306

  9:00-17:30, Monday to Friday

Service E-mail   support@nsfocus.com
 
Network submission or fax:
Fax   86-10-6843 7328
To   Customer Support Center
* We will contact you one working day after receiving the fax.