In order to solve problems and difficulties in NSFOCUS products and services, we have established a client service hotline to the whole nation for providing remote security technical support, common network security problem consultation and information services.
To get the customer support service, dial up the service line and follow the steps as the voice guide.
Contact us:
Service Hotline
Service Time
400-818-6868
9:00-17:30, Monday to Friday
+86 133 2116 7330
24/7 customer service
Complaints Hotline
Service Time
86-10-68438880-8306
9:00-17:30, Monday to Friday
Service E-mail
support@nsfocus.com
Network submission or fax:
Fax
86-10-6843 7328
To
Customer Support Center
* We will contact you one working day after receiving the fax.