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| Post-Sale Service Terms |
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| Product Installation Service |
 Product installation service involves on-site installation and remote installation.We provide installation services in accordance with the contract. |
 Software support services include rule upgrade, patch update and license support. The rule upgrade and patch update services are available if you have bought the software support service. The update file can be found from: http://update.nsfocus.com |
 The hardware support services include free reparation and alternative machine support upon license expiry. |
 NSFOCUS provides the timely on-site support service if you have paid for the on-site service. |
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